Yes, you need a GP referral in order to make an appointment with our Gynaecologist. This is because our specialists are legally obliged to have a referral letter for every patient. It is also important to have a referral letter in order to claim your Medicare rebate. Please ensure that you have visited your GP or a referring specialist in order to obtain a referral letter prior to making your initial appointment with us. Without this, it may not be possible for us to see you at your scheduled appointment time. Alternatively, you are able to book in with the Women's Health GP Dr Chou Ky or Dr Wasan Maghazaji to arrange an internal referral.

Prior to visiting Women’s Health Plus for the first time, you should ensure that you have completed our online registration form sent to you via SMS at the time of booking. When you come to your first appointment, please bring your GP referral letter (if seeing the Gynaecologist), your Medicare card, and your private health insurance card (if applicable). While you are being seen for a gynaecological matter, we take a holistic approach. Therefore, it is crucial to have on hand the following information to assist us in your management: (a) ALL past and current medical problems for which treatment was required (e.g. high blood pressure, asthma, diabetes, etc.); (b) ALL previous surgical procedures with approximate dates; and (c) ALL current medications including prescription and over the counter (e.g. vitamin supplements, herbal remedies, etc.). It is also useful to bring with you the results of any previous tests you have undergone, such as blood tests and ultrasounds, and any other information that you think might be useful for your Gynaecologist to know.

We offer several different services, each one varying in cost. We always aim to charge affordable gaps for both initial and follow up consults. You will receive an Financial Consent Form when you book your initial appointment with us containing more details around the cost per service and the relevant Medicare rebates in appropriate. Please note that when you are being seen at our rooms, you will always receive a Medicare rebate on all consults and gynaecological office procedures. Private health insurance is only applicable for outpatient gynaecology procedures (in hospital). Cosmetic procedures do not incur a rebate from Medicare or Private Health. For physiotherapy and psychology appointments, your private health insurance may cover a portion of the fee (please check with them as this depends on your cover). If you come under an EPC for physiotherapy, or a Mental Health Care Plan for psychology (both obtained through your GP), Medicare will reimburse you.

Gynaecologist: Your initial consultation will take approximately 45 minutes. Follow-up consultations are generally 30 minutes long. However, providing every patient the best possible care can sometimes result in longer waiting times. We understand your time is valuable and this can be frustrating (we’ve all been there), but unfortunately appointment times can be unpredictable. Women's Health GP's: We typically have three different appointment types based on individual needs: Level B: 10 minutes Level C: 20 minutes Level D: 30-40 minutes Skin Assessments: Prior to booking a cosmetic procedure, we encourage patients to book in with the cosmetic doctor to discuss treatment options. Skin assessments are typically 40 minutes. Dermal Therapist: We offer a free, 15 minute express consult with the Dermal Therapist. An in-depth, initial consult is 30 minutes. Initial Pelvic Floor Physiotherapy: For pelvic health conditions, such as incontinence, overactive bladder (OAB), prolapse, painful sex, endometriosis, pregnancy related pelvic floor checks/education your initial appointment is 60 minutes. Initial Physiotherapy Assessment: For any other physiotherapy related condition such as headaches, low back pain, pregnancy related musculoskeletal pain or exercise education, hip conditions, osteoporosis, cancer rehabilitation, SIJ dysfunction your initial appointment is 40 mins. Psychology: All initial and follow up appointments with the Clinical Psychologist is 50 minutes.

As we have a long waiting list of patients requesting to be seen, you can appreciate that failing to attend a consultation or failing to provide adequate notice of your cancellation means that patients who require urgent assistance are not receiving treatment promptly. Therefore, we require at least 24 hours’ notice in order to avoid a cancellation fee being charged. We understand that sometimes, due to unforeseen circumstances, you may need to cancel on the day. Please speak to our practice manager if this is the case.

Dr Maghazaji has a weekly theatre list at North Eastern Community Hospital.